Privacy Policy
Live Baby Monitor works between two phones in your home. Video, sound and alerts never leave your Wi-Fi. It was built to need as little about you as possible.
"We" means TroySoft, the publisher of the app. We run one small licence server, which counts the free nights and checks the unlock. It knows a phone only by a device ID. We never receive anything about you or your baby, and we sell nothing.
What we collect, and why
There is no account and no sign-in. Our licence server receives only this:
| Data | Why |
|---|---|
| A device ID for each of your two phones. On Android it is the Android ID the system gives the app. On iPhone it is a random ID the app creates and keeps in the Keychain. | To recognise the phone for the free nights and the unlock. Neither ID contains your name, phone number or anything about you. |
| Which two phones are paired. | So the 3 free nights and the unlock are shared by both phones. |
| That a night of monitoring was used. An hour-long session counts once. | To count the free nights. |
| When you unlock: the purchase's transaction ID (App Store) or purchase token (Google Play). | To confirm the purchase with Apple or Google, and to restore it later. |
The server never receives video, sound, detection events, the night timeline, your settings, the pairing secret or your Wi-Fi details. Like any web server, it sees your internet address while it answers a request, but it does not store it. This information is used only to run the free nights and the unlock. It is not used for tracking, advertising or profiling.
What stays on your phone
- The pairing between the two phones, including the secret from the pairing code, kept in the phone's secure storage.
- Your settings: this phone's role, alert choices and video quality.
- The night timeline: when crying, noise or movement was detected, when the camera phone was unplugged or low on battery, when the camera was interrupted (for example by a phone call), when you used Hold to talk or played a soothing sound, and when the connection changed. It is deleted automatically after 30 days.
- The last count of free nights from the licence server, any night still waiting to be sent, and whether your unlock was confirmed.
None of this is included in your phone's cloud backup or copied to a new phone.
What crosses your Wi-Fi
- Live video, sound and detection events go straight from the camera phone to the parent phone over your home Wi-Fi, and only between the two paired phones. None of it goes through the internet or through our server.
- The connection is encrypted (WebRTC, DTLS-SRTP). The first handshake is authenticated with the secret from the pairing code, so another device on your network cannot join.
- When you use Hold to talk, your voice travels the same way in the other direction, only while you hold the button.
What we don't do
- No recordings: nothing is saved from the live picture or sound.
- No ads, no advertising ID and no analytics or crash-reporting SDKs.
- No push notification service: alerts are created on the parent phone itself.
- No access to your contacts, photos or location.
- We don't sell or share your data.
Permissions
- Camera and microphone on the camera phone, to show and let you hear your baby. The camera on the parent phone, to scan the pairing code.
- Microphone on the parent phone, only for Hold to talk.
- Notifications on the parent phone, so alerts reach you when the screen is off.
- Local network, to find the other phone on your Wi-Fi.
Who processes data for us
- Apple and Google handle the purchase and its restore under their own privacy policies (Apple, Google). Our server asks them to confirm a purchase using its transaction ID or purchase token.
- Google ML Kit (Android only) reads the pairing code on the phone. It sends Google metrics about how the scanner performs and is used, such as the device model, app version and scan timing. It never sends the camera image or the code itself.
The licence server is operated by us on a rented server. Its data is not shared with anyone else.
How long we keep it
The licence records (device IDs, pairs, nights used and purchase references) are kept for as long as you use the app, because they are what keeps the free nights fair and your unlock working on a reinstall. They are deleted on request (see below). The server's request log keeps the time, address requested and result of each request, without your internet address.
Deleting your data
- On your phone: Settings › Forget paired camera removes the pairing. Deleting the app removes everything stored on the phone.
- On our server: write to support@troysoft.com.tr. If you bought the unlock, include the order number from your App Store or Google Play receipt so we can find the records linked to it. We delete them within 30 days. A deleted unlock can still be restored from the store later.
More detail: Delete my data.
Your rights
Depending on where you live (for example under the GDPR, UK GDPR, the CCPA or Türkiye's KVKK), you can ask what data we hold about you, have it corrected or deleted, object to its use, or complain to your data protection authority. We have no names or emails, so the receipt order number is how we find your records. Write to support@troysoft.com.tr. For Turkish users, TroySoft is the data controller (veri sorumlusu) under KVKK No. 6698.
Children
The app is used by parents and carers to watch over a baby. It is not directed at children under 13 (16 in the EEA), and we don't knowingly collect data from them. Nothing about the baby reaches us.
Security
The app talks to the licence server only over HTTPS. Video and sound are end-to-end encrypted between your two phones and never reach us.
Not a medical device
Live Baby Monitor helps you hear and see your baby. It does not monitor breathing or health, and it is not a substitute for supervision.
Changes
If this policy changes, we update the date at the top. If the change is meaningful, the app tells you too.
Contact
TroySoft · support@troysoft.com.tr